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HOTEL INFORMATION FROM A TO Z

Arrival:

To guarantee an intensive cleaning for your room the Check-in starts from 03.00 p.m. earliest

Bars:

Our all-inclusive guests receive coffee and local drinks from the all-inclusive drinks menu and nuts. Our half-board guests choose their drinks from our a la carte catalogue with extra charge.

  • “Ariadni” Lobby Bar (Tel 6240)
    10.00 a.m. – 01.00 a.m.
    All Inclusive Service 10.00 a.m. – 12.00 p.m.
  • “Artemis” Open-Air Disco
    07.30 p.m. – 11.30 p.m. (weather permitting)
  • “Avra” Snack-Bar (Tel. 6250)
    10.00 a.m. – 06.00 p.m., (Weather permitting last orders until 05.00 p.m.):
    Coffee, drinks, snacks and ice cream
    *Lunch buffet: 12.30 p.m. – 02.30 p.m.
    *Coffee Time: 04.00 p.m. – 05.00 p.m. Coffee break with cake and biscuits.
  • “Ammos” Kafeneion (Tel. 6232)
    11.00 a.m. – 06.00 p.m. *Beer, wine, soft drinks, Ouzo and Raki
    (June-September – Weather permitting)
  • “Aphrodite” Disco-Bar (Tel. 6270)
    Opened  6 days a week in April and October.

* free of charge for all-inclusive guests

Bathroom towels:

Please support our efforts to keep the Mediterranean Sea clean and water consumption low.

If you would like an exchange of your hand and bath towels, please place them in the bathtub. Hand and bath towels left elsewhere will not be changed.

Beach:

Swimming in the sea is only permitted in the presence of the lifeguard from 10.30 a.m. to 05.30 p.m. The instructions of the lifeguards on the beach must be followed and / or the flags indicating the conditions for safe swimming (yellow = swim with caution, red = danger, swimming is not allowed).

Parents are responsible for their children and should not be left unattended.

For safety reasons, swimming in the pool or sea after eating food or consuming alcohol is not permitted.

Bracelett:

Upon arrival, you and your family will receive a bracelet which will serve as a room key and with which our employees will recognize you as an all-inclusive or half-board guest. This bracelet is your “passport” in all our departments. You should not take it off before your departure, once it is cut off it is not valid any more. This bracelet is anti-allergic and waterproof. Please note that on your departure day, your bracelet must be removed at the reception.

Please always show your bracelet in all restaurants and bars before ordering. All-inclusive guests can only order ONE drink at a time, each family member orders himself, a bulk order is not possible.
All Inclusive guests offering drinks to Half Board guests will be charged.

 

Calls:

Reception 0 and 6210

Guest Relations Office 6112

Room to room: 8 + room number
(rooms numbers with a/b/c/d: A=1/B=2/C=3/D=4  (example: 236a = 82361)

Outside call: 9

Sweden 0046 / Norway 0047 / Denmark 0045 / Great Britain 0044 / USA 001

 

Departure:

On the departure day please leave the room until 11.00 a.m.

If you wish luggage service on your departure day please inform the reception one day in advance before departure.

An extension of the room on the day of departure is possible for a fee and only if there is availability. Please contact reception one day in advance.

Entertainment Program:

At the pool and at the entrance of the main restaurant you will find information boards with the daily activity program of our international entertainment team and the evening entertainment.

 

Guest Relations Office:

(Tel. 6112)
Monday – Thursday 09.00 a.m. – 02.00 p.m. & 02.30 – 03.30 p.m.
Saturday 12.30 p.m. – 08.00 p.m.

Kid’s Club “Amaltheia”:

The Kid’s Club “Amaltheia” is situated next to the tennis courts.  You will find an information board with the activity program at the entrance of the main restaurant and in front of the Club. We kindly ask you to subscribe your children from 4-12 years at the first visit. Children under 4 years are welcomed if accompanied by a parent.

Loungers & Umbrellas:

Our hotel has a limited number of beach chairs and umbrellas around our pools. Quiet and shady places can also be found in the tamarisk grove on the beach and in our spacious park under the trees. If you would like to have a lounger there, please contact our pool staff at any time.

 

Lunch Baskets*: *(only for all inclusive)

Orders until 06.00 p.m. at the reception desk one day in advance.

 

Pool:

daily 10.00 a.m. – 06.00 p.m. For safety reasons, the pool can be used only during opening hours and in the presence of the lifeguard (10.00 a.m. – 06.00 p.m.). The pool lifeguards’ instructions must be followed.

Parents are responsible for their children and should not be left unattended.

The use of the slides is only permitted during the opening hours from 11.00 a.m. to 01.00 p.m. and 03.00 p.m. to 05.00 p.m. and / or only during the presence of the lifeguard. The use of slides is not permitted for children without swimming knowledge.

Our pool staff are required to clean the pool area and the beach in the time from 6.30-9.00 clock. For this to happen smoothly, we kindly ask you not to occupy our sun loungers by the pool or on the beach before 9.00am. The hotel rejects any responsibility for lost towels or private items.

To avoid injuries by broken glass in the pool areas, please only use the plastic glasses from our bars for your drinks. As they are washable, please return them to our employees. For safety reasons, swimming in the pool or sea after eating food or consuming alcohol is not permitted.

 

Restaurant:

“Adonis” main restaurant (Tel. 6220):

Breakfast: 07.00 a.m. – 10.00 a.m.
Late breakfast: 10.00 a.m. – 10.30 a.m.
Lunch: 12.30 p.m. – 02.00 p.m.
Dinner: 06.45 p.m. – 09.30 p.m.

Drinks are self-service for our all-inclusive guests at the dispensing machines.

GUESTS WITH HALF BOARD: Half board includes breakfast and dinner in the main restaurant. Drinks at dinner, additional meals and snacks will be charged. Drinks will be served upon order at the tables

 

A-la-carte-Restaurants*:

  • “Al Capone” Italian theme restaurant (Tel. 6239)
    07.00 p.m. – 10.30 p.m.
  • “Ambrosia” traditional Greek Tavern (Tel.6260)
    07.00 p.m. – 10.30 p.m.
  • “Avocado” vegan restaurant (Tel.8803)
    07.00 p.m. – 10.30 p.m.

*For the A-la-Carte Restaurants a reservation of minimum 3 days prior is required as tables are limited.

Please use the link for your online reservation. If you have any questions, please contact the Guest Relations Manager from Monday – Thursday 09.00 a.m. – 02.00 p.m. & 02.30 – 03.30 p.m. and Saturday 12.30-02.00 p.m. & 02.30-08.00 p.m.

We kindly ask you to read the  instructions for the reservations first!

Reservation a-la-carte restaurants
We kindly ask for appropriate clothing for dinner in our restaurants.

DUE TO TECHNICAL PROBLEMS YOU WILL NOT RECEIVE A CONFIRMATION E-MAIL AFTER YOU FINISHED YOUR RESERVATION VIA APP. PLEASE CONTACT THE GUEST RELATIONS OFFICE TO CONFIRM YOUR RESERVATION!

 

Room Service:

Your room will be cleaned daily. For special wishes concerning the cleaning or technical problems in your room, please contact the reception desk. (Tel. 6210)

 

Safety Information:

Please familiarize yourself with the safety instructions on the back of your room door.

In the event of an accident, the hotel assumes no responsibility for failure to comply with the above rules.

 

Spa & Wellness Center:

(Tel. 6280)
10.00 a.m. – 07.00 p.m.

Spa treatments and massages only after consultation with the staff of the “Aegeo” Spa.

Wifi:

  1. Go to the settings of your laptop, tablet or mobile phone.
  2. Open the WIFI Settings.
  3. Connect with CYAN Hotels
  4. Go to your web browser
  5. Enter to the address line: apollonia.gr

You should be connected automatically to our network.

INSTRUCTIONS FOR ONLINE RESTAURANT RESERVATION

Please note that a booking is only possible once for each room and each restaurant during all stay

Due to technical reasons the reservation can only be done when your room number has been checked-in by the reception on your arrival day or in case of room change and with the name registered in our reservation system. Please contact the reception desk.

Reservations can only be made on days where dinner time is shown. If the dinner time is blank, there are no tables available.

  1. Press the button “PRESS TO START”
  2. Press “NEW RESERVATION”
  3. Enter your room number and the first three letters of your last name.
    Please note that rooms ending with a / b / c / d need to be entered as followed: a=1 / b=2 / c=3 / d=4 (Example: 436a = 4361)
  4. Press “SEARCH”
  5. Confirm with “ADD”
    If you wish to make a reservation for multiple rooms press „ADD ROOM” and follow steps 3-4.
  6. Press “NEXT”
  7. Choose the restaurant you want to book (press the arrow left or right to choose the restaurant)
  8. Press “DINNER”
  9. Choose the date and dinner time.
  10. Confirm with “BOOK NOW”
  11. DUE TO TECHNICAL PROBLEMS YOU WILL NOT RECEIVE A CONFIRMATION E-MAIL AFTER YOU FINISHED YOUR RESERVATION VIA APP.
    Please contact the Guest Relations office to confirm your reservation by email secretariat@apollonia.gr or personally during the opening hours.
  12. Repeat for further restaurants.

In “Manage Your Reservation” you can cancel or change your reservations.

For your online reservation follow the link: ResAppApollonia

JOGGING / WALKING PATH NEARBY

Jogging / walking path easy:

Distance from the entrance of Apollonia Beach to first mark: 1km

Distance to second mark 2km

Follow asphalt street to the left. In about 1 km you will pass a small bridge. Turn to the right until you come after 1 km to a big crossroad.

 

Jogging / walking path moderate:

Distance from the entrance of Apollonia Beach and back 2,5 km.

Possibility A: follow the asphalt street left about 50m until Hotel Poseidon, turn right. Follow street until bridge of National road, turn left into dusty road. (Road ascent 45%).

Take next possibility turning dusty road left until hitting main road of Amoudara. Turn left until 200m to Apollonia Beach.

Possibility B: follow the asphalt street left about 200m until second street and turn right (road ascent 20-35%). Follow street until church and turn right, until end of street (asphalt & dust). Turn right until end than turn right into asphalt street until ending. Turn left until 50m to Apollonia Beach.

 

Jogging / walking path difficult:

Distance from the entrance of Apollonia Beach and back 4 km.

Follow the asphalt street left about 50m until Hotel Poseidon, turn right. Follow street until 100m after bridge of National road, turn left up road (Road ascent 45%) until end. Turn right up hill (Road ascent 20-40% on app.1km). Follow street passing under bridge of National road to Electricity Company. Turn right until 200m to Apollonia Beach.

Please note that the trails lead along a busy road. The hotel accepts no responsibility for any damage or accidents.

HIKING TIP “The Gorge of the three Churches” (Almyros Gorge)

The canyon is also known as the Almyros Gorge Keris or Porofarango. Because of the three venetian churches which were built in the gorge, it is also called the „Gorge of the three Churches “. The churches can be found in short distance from the east-side edge of the gorge.

The first church is dedicated to the Holy Marina. It is a single hexagon with slightly bent arch from the 14th century. In the north sided wall of the temple you will find graves with bones.

The second church is situated about 130 meters north-west of the first one and is dedicated to the Holy Paraskevi and Antonius. Actually, this church was built up as a single vault. First was built up the northern side aisle and later added the southern aisle. Both buildings are connected by two arches from west to east.  The frescos are in relatively good condition.

The Gorge of the three Churches is actually only of two churches. Obviously, it came to some misunderstandings concerning the number of the churches, as the side aisle of the bigger one was counted as two different churches.

Source : www.silogogazipu.gr/per_gazi.html

The History behind the three churches

On a sign in front of the second church you can read the following:

During the reign of the Venetians in Crete, the temple of the Holy of Antonio or the primary Monastery John Farengi flourished in the period between 1350-1669 AD. During the occupation of the whole Crete by the Turkish in 1669 the monastery has been almost destroyed. Today you can find only the ruins of this ancient monastery.

The temple is at the same time to St. Anthony and St. Paraskevi. Parts of fantastic wall paintings have survived.

 

Directions

From the hotel’s exit, turn right and follow the road past. 500m after passing the big bridge of the highway you see on the right side of an overturned silver sign with a front clamped red sign with yellow letters. Here you turn into the gravel road. After about 500m you follow the road to the left. After about 2km you will meet the first church of Agia Marina. After about 130m you will find on a hill the churches of Agia Paraskevi and Antonio. Here the road ends.

Note: Both churches are closed. During the summer months (April-October) a liturgy will take place in the second church every Wednesday at 19.30 p.m.. At that time, the frescoes are open to the public.

Please note that is not desirable in the Greek Orthodox churches and monasteries, shorts / skirts and sleeveless clothes!

Time: about 1 hour from hotel to church

Difficulty: Easy

Distance from hotel to the churches: 4 km

Notes for your hike:
Should you visit on your way churches or monasteries, always take a scarf or jacket to quarrel with you. Especially in monasteries shorts / short skirts and sleeveless clothes are not allowed! In some cases, trousers and skirts that cover the knees are excepted.

In the hot summer months do not forget to take enough water and a hat with you! There is very little to no shade on the ways!

Please note that a part of the way leads along a busy road. The hotel accepts no responsibility for any damage or accidents.

HIKING TIP "Rogdia - Monastery Savatiano"

Information about Monastery Savvathiana:

The monastery Savvathiana in Rogdia, offers visitors a small paradise, peace, serenity and solemnity.

A small paradise on earth with tranquility, peacefulness and devoutness for the visitor is in the Savathiana Monastery, in Rogdia. The monastery is 20 kilometers from Heraclion and, in order to visit it, you have to pass by Rogdia and follow the road sign in the settlement for the provincial road.
It was built in a wonderful place, on a mountain, between large trees, in the era of the Venetian Occupation. It is said that the monks of the monasteries by the sea had gone there in order to be protected by piracies. The name of the monastery in the years of the Venetian Occupation was “Moni toy kir Savvatiou” (i.e. the monastery of Mr. Savvatios). In the beginning, the Savathiana monastery was a male one while today nuns live in it.
During the Turkish Occupation it was destroyed and looted, as the other monasteries too, but the monks rebuilt it.
The cavernous church of Agios Antonios and Agios Savvas (with two aisles) and the Theotokos church are in the monastery. The two churches are connected with a 200-meter path in the middle of which there is a small river. A stone bridge was built in order the access to be easy.
The nuns look after the precinct of the church with such devoutness that it can be said that it is the garden of Virgin Mary, while, as you walk through the huge trees and the dense plantation, you can speak to God.
A facsimile of the icon “Megas I Kirie” by Ioannis Kornaros is kept in the monastery.

Source : http://www.originalcrete.com/en/article/iera-moni-sabbathianon

Directions
From the hotel’s exit, turn right and follow the road past about 1km. After passing the bridge of the highway, turn at the junction to the right. Follow the road towards Rogdia / Achlada (blue sign).

After the event center “Olympia Palace” the road devides in front of a cement plant. Follow the road to the left
toward Rogdia / Achlada (blue sign).

Follow the road past about 5 km uphill. In about 1.5 hours you will reach the village Rogdia that rewards you with breathtaking views of the coast and Heraklion.

On the way to Rodgia some taverns invite you to linger.

Pass through the village about 500 meters and you will reach the road that leads to the nunnery Savvathiano. Follow this road for approximately 4 km until you reach the monastery.

Please note that shorts / skirts and sleeveless clothes are not desirable in the Greek Orthodox churches and monasteries!

Time Hotel to Rogdia: about 1.5-2 hours,

Time Rogdia to monastery: about 1 hours.

Difficulty: Moderate

Distance from hotel to Rogdia: 6,5 km

Distance from hotel to nunnery Savvathiano: 11 km

Notes for your hike:
Should you visit on your way churches or monasteries, always take a scarf or jacket to quarrel with you. Especially in monasteries shorts / short skirts and sleeveless clothes are not allowed! In some cases, trousers and skirts that cover the knees are excepted.

In the hot summer months do not forget to take enough water and a hat with you! There is very little to no shade on the ways!

Please note that the road leads along a busy road. The hotel accepts no responsibility for any damage or accidents.

HOW TO HELP TO PROTECT THE ENVIRONMENT DURING YOUR STAY

Eco actions in your room for environmental protection

Waste Management

  • For your laundry we provide you with bags at the front desk.
  • Fruit baskets without packaging material.
  • Wine and mineral water bottles which are provided as a welcome present are recyclable.
  • Partially used soaps are recycled.
  • Soap dispensers in the bathrooms to prevent waste.
  • Use of concentrated cleaning products to reduce the packaging waste.

Electricity and Water

  • General light switches in all bedrooms.
  • Showers and faucets are equipped with mixer tabs in order to consume less water.
  • Towels will be exchanged only at the request of the guests (see information below).
  • Bed linen is changed every three days or on request.
  • Staff are informed of the electricity and water saving measures.

Miscellaneous

  • Comply with strict control over the use of biodegradable cleaning products to the environmental and health regulations.
  • The hotel has been painted with water-soluble and non-toxic paint.
  • CFC-free refrigerators in all rooms.

You can make your holiday stay environmentally friendly and support our room service in their environmental protection measures by observing the following …

  • You can leave all wine, mineral water, beer and juice bottles in your room. The staff will collect them for to separate and to recycle.
  • Let the used soap bars in your bathroom. They will be returned to the manufacturer and also recycled.
  • Use the electricity and water to the extent that it will offer you a pleasant stay, but please do not waste it. Help us to solve the problem of water and electricity shortages in Crete during the summer months.
  • Once you discover dripping faucets, electrical problems, etc. please report it immediately to the reception, so that these deficiencies can be corrected.
  • If you would like an exchange of your hand and bath towels, please place them in the bathtub or on the floor. Hand and bath towels left elsewhere will not be changed.
  • For your shopping and souvenir shopping we kindly ask you to avoid plastic bags with each of your purchase. We recommend taking your backpack or re-use the plastic bag of your first shopping. If you wish, we can provide bags at the reception to take with. Please consider that each plastic bag takes up to 1000 years to rot.